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performance and skills coaching - definition:

A process that is solution-focussed and results oriented in which the coach facilitates the enhancement of work performance of the delegate. The specific remit of a performance and skills coach is to focus on supporting an employee, either as an individual or as part of a team and/or organisation, to combine a holistic approach to personal development with the ability to focus on the core skills an employee needs to perform in their role to achieve improved business performance and operational effectiveness.



why this process is so successful:

Performance coaching is recognised as one of the most cost effective ways of improving an individual or team performance. Many coaching clients will seek coaching for performance enhancement rather than the rectification of a performance issue. Coaching has been shown to be a highly successful intervention in these cases. When an organisation is paying premium rates for development services, performance is usually the key pay-back they are looking for. Even if an executive or manager receives support in balancing work and home life, it will be with the aim of increasing their effectiveness and productivity at work and not for more altruistic reasons.

Performance coaching derives its theoretical underpinnings and models from business and sports psychology as well as general management approaches.

Skills coaching has some commonalities with one-to-one training. Coaches combine a holistic approach to personal development with the ability to focus on the core skills an employee needs to perform in their role.

Traditional training programmes are often too inflexible or generic to deal with these fast moving requirements. In these instances performance and skills coaching allows a flexible, adaptive ‘just-in-time’ approach to development. It is also possible to apply coaching in ‘live’ environments rather than taking people away from the job into a ‘classroom’ where it is less easy to simulate the job environment.

Coaching programmes are tailored specifically to the individual, their knowledge, experience, maturity and ambitions and is generally focused on achieving a number of objectives for both the individual and the company. These objectives often include the individual being able to perform specific, well-defined tasks whilst taking into account the personal and career development needs of the individual.

The process of performance and skills coaching not only helps the delegate with a single issue or goal; coaching when done effectively, brings the delegate to new levels of awareness in other areas or contexts. They learn new and more positive ways of experiencing barriers to their objectives. Additionally, they also gain confidence in their own power to make progress and so become more successful, thus improving business performance and operational effectiveness.


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